Roger Studio is a boutique customer experience agency. We’re on a mission to improve our customers’ business performance and help them to win in the 2020’s. We aim for the goals by helping our customers to build ass-kicking customer experience and gradually digitalizing their marketing, sales and service.

SALESFORCE TECH LEAD

Do you want to be creating leading customer experiences and create unique opportunities to customers to improve their service business? We at Roger Studio are creating unique solutions by combining data, CRM and service design to magnificent customer experience solutions. 

Few examples of our customers Fiskars, Valmet, SOK, Caruna, Helen, Lindström and many others.  At Roger you have opportunity work with our Salesforce, design, integration and java development teams. We have good spirit, great customers, good sense of humor, low hierarchy and competitive benefits.  

Your role

• Project technical lead of Salesforce implementation project 

• Analyzing requirements and making effort estimates and participating in presales by creating draft solution proposal 

• Technical design of solutions and breaking down the requirements to user stories 

• To support the project team on implementation, review to technical design and implementation

• To coaching the developers when they are learning new things and support them to solve independently the challenging issues and requirements 

• When necessary to build technical teams having people working locally in Finland as well as near shore

• Consulting and hands-on implementation work

What we expect from you

• At least three years´experience of Salesforce implementation and deployments in technical role (Salesforce platform developer / technical architect / consultant) with Salesforce certificates

• Enthusiasm of Salesforce ecosystem:  you speak and breath Salesforce 

• Ability and vision to design and implement integrations between Salesforce and other systems 

• Open, active, and honest communication and ability to work as a technical leader of small project team(s) 

• Basic skills of Apex, HTML, CSS, Javascript, REST and some programming languages. Knowing wide spectrum of technologies is beneficial

• Willingness to work in challenging but interesting customer projects 

• Good sense of humor, positive attitude, curiosity and solution focused attitude 

• Good English skills, Finnish skills are beneficial but not mandatory 

What we offer for you

• Unique opportunity to create and learn new 

• Professional team having good and open attitude  

• Ability to create new services in customer projects and to participate in our product development 

• Good benefits, fair compensation of your time and flexibility in working times and locations. 

• Between responsibility and freedom, sustainability and growth, and work and life

• Organization with 20+ years of experience in customer experience, marketing/sales/service and technologies

• We’re located in Kalasatama so on those days you come to the office you will have great and nicely located facilities to work in

How to move forward

We’re moving fast with this position as soon as we identify the right person for the position. Ask more and fill in your application. Pirkka Liukkonen, Head of Customer Success, pirkka.liukkonen@rogerstudio.fi